Privacy Policy

Effective Date: 10/18/2023

At DayBalancer LLC, the creator of DayBalancer and Resilience360 (“DayBalancer”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our products, services, and website. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. What information we collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: This includes your name, email address, phone number, and job-related information.

  • Demographic Information: This includes characteristics such as age, employment status, and personal preferences related to work.

  • Behavioral and Preference Data: This includes data related to your work style preferences, learning preferences, and stressors to help match you with the right opportunities and create team compatibility.

  • Technical Data: This includes information such as your IP address, browser type, and device information, collected through cookies and similar tracking technologies.

2. How we use your information

We use the data we collect for various purposes, including:

  • To Provide and Manage Services: We use your personal information to deliver our services, manage your account, and process payments.

  • To Improve Our Services: Usage data helps us understand how users interact with our website and tools, enabling us to improve functionality and content.

  • For Marketing and Communication: With your consent, we may send you newsletters, promotional materials, and updates about our services. You can opt out of marketing communications at any time.

  • For Customer Support: We use your information to respond to inquiries and provide customer support.

  • To Conduct Research: Aggregated data may be used for research and analysis to improve career and team communications.

  • To Comply with Legal Obligations: We may use your information to meet legal obligations or respond to lawful requests from government agencies.

3. How we share your information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • Service Providers: We store your information with third-party vendors (e.g., payment processors, hosting providers) who assist in providing services to you. These vendors are bound by confidentiality agreements and are only permitted to use your information to support our services.

  • Legal Compliance: We may disclose your personal information when required to by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud or harm.

  • Business Transfers: In the event that DayBalancer undergoes a merger, acquisition, or asset sale, we are committed to maintaining the highest level of protection for your personal information. Sensitive data will only be transferred if absolutely necessary and in compliance with applicable privacy laws. We will ensure that any receiving party agrees to uphold equivalent or stronger privacy protections than those outlined in this policy. Additionally, we will notify you before any transfer takes place, and you will retain control over your data. If you prefer, you will have the opportunity to review and request the deletion of your information prior to the transfer. Your trust and privacy remain our top priority.

4. Cookies and tracking

We may use cookies and similar tracking tools to enhance your experience on our website. These tools help us:

  • Remember your preferences and settings.

  • Understand how you navigate through our website.

  • Personalize your experience and content based on your usage patterns.

You can control the use of cookies by adjusting your browser settings, but please note that disabling cookies may affect the functionality of our website.

5. How we protect your information

At DayBalancer, we take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure servers, to safeguard your data from unauthorized access, use, or disclosure.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Our platform is on a secure cloud infrastructure, using Google Cloud, which complies with lGDPR, SOC 2, and ISO 27001. We ensure encryption, restricted access, and compliance with privacy regulations.

6. Your data rights

You have the following rights regarding your personal data:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that we correct any inaccuracies in your personal information.

  • Deletion: You may request that we delete your personal information, subject to legal obligations.

  • Data Portability: You may request to receive your personal information in a structured, commonly used format.

To exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will notify you by updating the "Effective Date" at the top of this policy and, where appropriate, we will notify you through email or prominent notice on our website.

You are advised to review this Privacy Policy periodically for any changes. Continued use of our services after changes are posted will constitute your acceptance of the changes.

8. Contact information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us:

DayBalancer LLC
Email: [email protected]
123 2nd Ave S Suite 230, Edmonds, WA 98020